European online platform for settlement of disputes
Since 15 February 2016, the EU Commission has provided a platform for out-of-court dispute resolution. Now the consumer has the possibility to initially settle disputes in connection with online orders without involvement of a court. The platform for settlement of disputes can be reached under the external link https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr.show.
Sources of the pictures and grahpics used on the website